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If you were accessing POMS prior to the August 2011 shutdown month, all you need to do is to update your POMS-OE.ICA client file (already updated in the "New Installations" files). Here is a link (right-click and SAVE AS [browser-specific command]):
New Installations (Windows 7/Vista/XP/2000)
Citrix "Citrix Metaframe Presentation Server Client" version 10.150 is the current suggested Citrix version. A POMS-specific Citrix client file is needed to support the encrypted POMS server communications.
Here is a zip file that contains the needed Citrix installation file and the "POMS-OE.ICA" client file:
Save this zip file on your computer [right click; Internet Explorer "Save target as...", Firefox "Save link as...", Safari "Download linked file as..."], and unpack the zip archive (procedure will vary depending upon what Windows version you have). Pay attention to where your browser puts downloaded files so you don't "lose" the file on your computer.
Make sure you perform the installation from a user account that has "Administrator" access (Windows 7/Vista).
Double click on the extracted "ICA32Pkg10150" file to start the Citrix Windows installer.
During the installation, install only the "Program Neighborhood"; the "Web Client" and "Program Neighborhood Agent" are not necessary and should not be installed. The next series of screen captures will help you avoid installing the unwanted components.
After double clicking on the "ICA32Pkg10150" file, you will have a question asking about what language to use, a "wait for the Installation Wizard" screen, then this screen:
After this, you'll have a license agreement screen, then a screen like this:
For Web Client, click on the little disk icon to the left of the words "Web Client". In the dropdown menu that appears, select "Entire Feature will be unavailable". For Program Neighborhood Agent, do the same thing (click on the icon, select "Entire Feature will be unavailable"). When you have both of these items done, you'll have the screen looking like:
Now continue with "Next" and the rest of the installation. You will have a number of screens; just letting the default choices apply is good. This is all the "magic" needed for the Citrix installation. (On Windows 7/Vista, you'll have a User Account Control window that pops up asking to continue or not; it's OK to continue.)
When you are done, you will have a success window shown like:
Copy the "POMS-OE.ICA" file to some convenient place on your computer. After Citrix is installed, this file will have a Citrix icon. Double clicking on this file will bring up Citrix, followed by a connection to POMS. You can place this file on your desktop, or elsewhere (the local POMS folder, usually C:\POMS, is a good place). You might want to create a shortcut to this file to make it easier to launch POMS from your desktop or wherever you normally work using your computer.
After installation, you can remove the zip file and whatever is left of what you unpacked.
After logging in to POMS, Citrix may provide a message saying that the application needs access to your disk. POMS does require read/write access to your disk, so allow this. You can choose to get this message from Citrix every time you use POMS, or allow POMS the needed access without asking you ever again.
Replacing the Citrix version "underneath" POMS does not delete any POMS-specific files on your computer, so it is generally safe to do.
Older Citrix versions required formal deletion from your computer before replacement. Newer Citrix versions (version 10 and later) handle "updating" the version, and generally don't require advance deletion.
To delete your Citrix version, use your Windows Control Panel to get to the "Add or Remove Programs" (XP/2000) or "Programs and Features" (7/Vista) window. This window has an extensive list of software installed on your computer. Scroll down the list to find "Metaframe Presentation Client" or "Citrix Presentation Server Client". Click on this entry, then click on the REMOVE button that has appeared, or use the Uninstall button at the top of the window (depends upon which Windows operating system is being used).
(If you can only find "Citrix XenApp Plugin for Hosted Apps" in the Control Panel program management window, you have a Citrix version that does not require advance deletion.)
To reinstall Citrix, follow the directions in the New Installations section above. Remember to remove your old "POMS.ICA" or "POMS-OE.ICA" file (whatever it was named and wherever you placed it). You'll be using the "POMS-OE.ICA" file described in the installation section. Each major version of the Citrix software has generally changed the icon appearance of the POMS client file, so don't panic if that file icon suddenly looks quite different.
The Citrix software (and thus POMS operation) might be prevented from operating by some network firewalls. If you have trouble, the POMS development contractor suggests that "TCP Port 1494" be opened on your firewall.
If you are getting a message from Citrix about finding services or asking about finding services every time you boot your computer, you probably didn't follow the "Install only Program Neighborhood" instructions in the New Installation section.
Delete your existing Citrix version by using your Windows Control Panel to get to the "Add or Remove Programs" (XP/2000) or "Programs and Features" (7/Vista) window. This window has an extensive list of software installed on your computer. Scroll down the list to find "Metaframe Presentation Client" or "Citrix Presentation Server Client". Click on this entry, then click on the REMOVE button that has appeared, or use the Uninstall button at the top of the window (depends upon which Windows operating system is being used).
Now, start the New Installation process.
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